Type: Posts; User: CherylV; Keyword(s):

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  1. Hey Andrew1965, I'm so sorry to hear about this....

    Posted by CherylV, Yesterday
    Thread: Chargeback info
    Hey Andrew1965, I'm so sorry to hear about this. I've replied to your private message now :)

    Once we get your details, we'll look further into this and investigate what's happened here. I'm so...
    3 Replies
    328 Views
  2. Hey Key, I'm so sorry to hear about this. So we...

    Posted by CherylV, 19-05-21
    Hey Key, I'm so sorry to hear about this. So we can look into this further, can you please send us a private message to Tesco-Bank and we'll look further into this? If you could please include your...
    6 Replies
    1,440 Views
  3. Hey @MARJCROSSLAND...

    Posted by CherylV, 24-04-21
    Thread: Change of car
    Hey @MARJCROSSLAND, I'm sorry to hear about this. Thanks for helping out here 25H :)

    If it's standard car insurance, you can update this on your insurance account (YIA) by following these steps:...
    2 Replies
    1,205 Views
  4. Hey heanor_man_34, I've just replied to your...

    Posted by CherylV, 03-04-21
    Hey heanor_man_34, I've just replied to your private message about this. We'll get this deleted for you. Thank you so much for all of your help and being part of our team! We're so sorry to see you...
    26 Replies
    20,796 Views
  5. I’m sorry to hear about your experience @McNeal...

    Posted by CherylV, 27-03-21
    I’m sorry to hear about your experience @McNeal. We aim to always be utterly respectful to everyone. I’m so sorry if this hasn’t been the case for you. This deeply concerns me and we never want to...
    22 Replies
    7,914 Views
  6. Hey @AndyRyan70...

    Posted by CherylV, 13-03-21
    Thread: Change of car
    Hey @AndyRyan70, thank you for getting in touch. You are completing the right steps online to make the change, as only the cost to change this will be displayed. This won't display the full cost for...
    3 Replies
    2,448 Views
  7. Hey @ingridkench...

    Posted by CherylV, 06-03-21
    Hey @ingridkench, thank you for getting in touch. I’m sorry to hear about this. Usually if the merchant has definitely refunded you, we should be able to see it on our systems and you should also be...
    9 Replies
    8,706 Views
  8. Hey partridge528, I’m so sorry to hear about...

    Posted by CherylV, 06-03-21
    Thread: Credit card
    Hey partridge528, I’m so sorry to hear about this. Can you please confirm whether you can see this balance online on our website or is this through PRA?

    If it’s through us, please send us a...
    5 Replies
    5,223 Views
  9. These are excellent tips @KellyT...

    Posted by CherylV, 06-03-21
    These are excellent tips @KellyT :) So glad you've been able to use these! Interesting fact - mindfulness and meditation actually rewires the brain and provides further clarity in your thinking. It's...
    3 Replies
    4,799 Views
  10. Great work 25H, thanks for helping out here :)...

    Posted by CherylV, 06-02-21
    Great work 25H, thanks for helping out here :) Hope you got this sorted cleungs
    5 Replies
    4,407 Views

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