Type: Posts; User: uk

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  1. Re: 2 Current Accounts, Viewing In The Same Internet Banking

    Posted by uk, 14-11-19
    A case where the Accepted Solution mechanism seems to have failed, and subsequent 'expert review' also failed, or was not performed. The poster asks a question and the reply basically comes "Call...
    5 Replies
    893 Views
  2. Bug Report: Read out access token stammer at initial "8"

    Posted by uk, 11-11-19
    I'm filling a bug report here since there's no dedicated Bug Reports / Error Tickets forum. When the system reads out an 8-digit code to let me log in through a landline, it omits the initial "8" the...
    1 Replies
    674 Views
  3. Re: Saving Tesco "security" cookie

    Posted by uk, 11-11-19
    A further caveat is that the cookie is lost if the Firefox browser tab is used for anything else, e.g., navigating away from the online banking site even if I later come back to it, or if I close the...
    7 Replies
    2,928 Views
  4. Re: Saving Tesco "security" cookie

    Posted by uk, 11-11-19
    A caveat to my previous entry: There are still circumstances in which the 'known device' status (the security cookie) is lost. It depends on what I do: If I stay either in the first screen that shows...
    7 Replies
    2,928 Views
  5. Re: Saving Tesco "security" cookie

    Posted by uk, 11-11-19
    OK, I was able to retain the 'known device' status in Firefox (aka the 'security cookie' that obviates the need for obtaining a further 8-digit access code for subsequent online banking sessions) by...
    7 Replies
    2,928 Views
  6. Re: Bonus interest

    Posted by uk, 10-11-19
    Thread: Bonus interest
    I wonder if closing and reopening is the only way to earn a bonus rate for a further year. Is there not an option to 'redesignate' or 'renew' the account after the bonus ends to continue earning it...
    7 Replies
    1,224 Views
  7. Rename top level

    Posted by uk, 10-11-19
    I can see there are five boards, Getting Started, News, Help, Comment and Mobile Apps. I just recently realised if I'm down in one of those boards, the only way to come back up (apart from the...
    2 Replies
    3,363 Views
  8. Re: Appalling security process

    Posted by uk, 10-11-19
    For what's worth, here's a story: Even though I can understand someone's indignation when things don't seem to work for them, it is unfair to say that this kind of security processes are exclusive to...
    13 Replies
    2,067 Views
  9. Re: Saving Tesco "security" cookie

    Posted by uk, 10-11-19
    Does anyone know the security cookie's `Name`, so that I can list my browser's cookies to see if it's there? I have the problem that with some browsers the `security` cookie stays set, and with some...
    7 Replies
    2,928 Views
  10. Overdraft Control event instance report

    Posted by uk, 30-10-19
    Hi, I'd like to ask, how does a Tesco Bank Current Account with Overdraft Control activated report on what transaction has caused the Unpaid transaction fee to trigger? Because presumably without...
    1 Replies
    488 Views

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