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Type: Posts; User: Shimmer; Keyword(s):
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Re: Thomas Cook
Posted by Shimmer, 17-10-19Thread: Thomas CookThanks for reply. The funds have been credited to my account although not showing in transaction list but the balance if my card has changed and it a minus balance now. Will the credit eventually...
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Re: Thomas Cook
Posted by Shimmer, 17-10-19Thread: Thomas CookHello Tesco. I have received a credit on my credit card balance and received a text to confirm my dispute has been dealt with. Thank you for this. I wanted to check, is it possible to request funds...
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Re: Thomas Cook
Posted by Shimmer, 27-09-19Thread: Thomas CookHi. I have received another update email to say that claims are not moving forward as tesco bank is awaiting further guidance. What guidance? Can anyone explain?? Anxious to know that our claim us...
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Re: Thomas Cook
Posted by Shimmer, 25-09-19Thread: Thomas CookI have a question for Tesco bank. I received an update email yesterday to say you were awaiting industry guidance before proceeding. Can you explain what this means as I am concerned about why there...
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Re: Thomas Cook
Posted by Shimmer, 23-09-19Thread: Thomas CookJust to say - checked my spam folder and there was actually an auto response from Tesco Bank which states "Thank you for your email, please accept this auto-response as confirmation that your...
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Re: Thomas Cook
Posted by Shimmer, 23-09-19Thread: Thomas CookThanks. I called this morning at 8am and was advised to email the above address. I sent all the information in this morning. Will each customer's email get acknowledged so they know it has been...
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