Type: Posts; User: StevenH

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  1. Re: How is my monthly credit card payment calculated to pay the balance in full?

    Posted by StevenH, 13-10-15
    Hi,

    You're correct in saying it depends on your cycle date and payment date. In addition, the payment period (how long you have to pay after your statement is produced) can vary between...
    1 Replies
    1,152 Views
  2. Re: My computer crashed after I had applied online

    Posted by StevenH, 02-10-15
    Hi Rebekah,



    If you call our Customer Service Team they can retrieve the old offer over the phone, as long as it hasn't expired. You can contact them on


    0345 300 4278 any time, day or...
    1 Replies
    1,347 Views
  3. Re: Minimum Payment for credit card

    Posted by StevenH, 26-09-15
    Hi

    That's correct, if your minimum payment shows as £0.00, you are not required to make a payment, even if the payment date shows as 28th September. Based on the info you've given your first...
    3 Replies
    2,013 Views
  4. Re: Credit Card to bank account transfer

    Posted by StevenH, 22-08-15
    Hi,

    If you've paid the Direct Debit by mistake and want the whole amount back, you can contact your own bank and complete a Direct Debit Indemnity request. This means your bank will pay the funds...
    1 Replies
    1,950 Views
  5. Re: Ordering online travel money

    Posted by StevenH, 06-08-15
    Hi

    It might be useful to know you can order travel money to be delivered to your home on our website. I have also arranged to feedback your comments regarding our Click and Collect services to...
    7 Replies
    1,692 Views
  6. Re: Interest on my credit card

    Posted by StevenH, 05-08-15
    Hi,

    As this depends on your individual circumstances, it would be best for you to speak to us about this by calling our customer service team on 0345 300 4278. We'll be able to give you a better...
    5 Replies
    5,155 Views
  7. Re: Direct Debit to Amex

    Posted by StevenH, 05-08-15
    Hi Nev,

    I'd suggest this is something you should raise with our Current Account team by calling 0845 300 3511. They can help diagnose the root cause of the issue or can pass it to our payments...
    3 Replies
    3,551 Views
  8. Re: Tesco Mobile App

    Posted by StevenH, 05-08-15
    Hi,

    This is something our Online Helpdesk need to look into for you as there are a number of questions we'll need to ask to resolve this for you. If you call 0845 300 3511, one of our guys will...
    1 Replies
    2,743 Views
  9. Re: credit card and payments

    Posted by StevenH, 01-08-15
    Hi Kim,

    If you're talking about paying a company on a regular basis, the company itself may have the functionality to set this up for you, however we can't set up a regular payments from your...
    3 Replies
    4,010 Views
  10. Re: Balance Peek - Available balance

    Posted by StevenH, 24-07-15
    Hi,

    You may also like to know there is a guide to the mobile app on our website.

    Hope this helps

    Steven
    6 Replies
    7,385 Views

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