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Hi
I'm not sure if you noticed yesterday but the site was down for Essential Maintenance.
I would suggest you re-send your private message to again as the site is now up and running.
could you please look at the private message from Fingers456, thankz!!

Warm wishes, Caz

Hey , I have already responded

Thanks , you are such a star

Hi Please check your private messages, there is a REPLY waiting for you.Best Wishes,

Hi Just checking in with you following RossM's reply to your private message this afternoon.Hopefully you got your problem sorted OK.Caz

Well, I spoke to a human and they unblocked my PIN but the card still doesn't work. I'll have to call back again and try something else.

Hi
It may be worth trying reactivating your card, i have seen this work before.
Regards,

Sorry to hear this, . If you send a private message to Tesco-Bank, we'll have a look at the account.

Hi I'm sorry to hear you're still having difficulties.Please send a private message so they can look into this for you.Warm wishes, Caz

Hi @ Jfm Have you had any feedback yet? My claim took 10 weeks, it really felt like the longest 10 weeks of my life! I was finally successful only then for the supplier to dispute the charge back. It is a very long process and really does drive you insane waiting but try to be patient and not lose the plot. It will get sorted eventually - im still waiting to hear if the suppliers dispute has been successful or if I can keep the refund I received. Hang in there. Regards