I like to transact online line and I wanted to check the status of my loan but I can't do so without a tesco sort code and account number.
Is there a way around this ?
How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
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09-09-16, 07:40AdmHow do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
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12-09-16, 13:46AshleighBRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hi
Your loan account details should be on documents which would've been sent when the application was accepted. If you no longer have these documents then we can arrange to send another document out or you can call us on 0345 600 6016 to request the details over the phone. Lines are available Mon - Fri: 8am - 8pm and Sat - Sun: 9am - 5pm. Alternatively you can send me a private message with your DOB and postcode, and I'll arrange for them to be posted. -
04-10-16, 07:34PennRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
I have the same issue. I have all my paperwork. I have an application reference, but account details. Once I recieved my loan I did not get any further paper work giving these details.
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06-10-16, 15:09AdamFRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Your loan sort code and account number would be near the top of the account opening letter we sent when the loan was accepted, . If you would like to message both myself and the details requested above we can look into this for you.
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23-03-17, 20:31EmmatgRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hi,
I really need help with this too. I've gone through all my paperwork and there is no Sort Code or Account Number on it,. -
24-03-17, 18:43joetassellRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
I have the same problem with my savings account. Havent recieved any letter notifying me of a sort code or account number. The savings account is active and direct debits are entering it but i cant gain access to it - help?
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26-03-17, 14:23NickJRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hi and , I’m sorry you’re having trouble finding these details. If you send a private message to @Tesco-Bank with your name, DOB and postcode we can look to issue these documents to you.
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13-04-17, 21:16aliegRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
I also haven't received a welcome pack with my sort code and account number - I applied for an Internet saver account over 2 weeks ago.
Despite this, Tesco has taken the initial direct debit from my Barclays account, sent me a temp security code via text, and a statement via email.
I can't register for online banking without the information, I can't create my own forum thread because the verification email hasn't come through, and I can't seem to send a PM to as suggested in previous replies either...
This is the whole experience with Tesco Bank is pretty rubbish so far. -
27-04-17, 21:43Natalie182Re: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hi Same issue as precious posters and cannot get the personal message page to load. Please can you help me? Thanks Natalie F
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28-04-17, 10:48ScottWRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hi @alieg and @Natalie182, I'm sorry to read that you both had problems trying to send us a private message. I've just checked and I can see that we've now received messages from you both into our inbox.
Can you let us know what difficulties you were having? It'll help us make it easier for customers in the future! -
12-05-17, 12:05kja66Re: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
I also have same problem. I cannot see account no and sort code on any of my document.
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12-05-17, 13:40AshleighBRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hello ,
I am sorry you're both unable to log in at the moment. Your loan account number and sort code will be on any documentation we have posted to you. If you don't have this or haven't ever received any then please get in touch via our @Tesco-Bank account with the details shown below and also in the same format. We'll arrange for the information to be posted out ASAP.
Postcode: A B 1 2 C D
DOB: 1 2 0 5 2 0 1 7
Thanks,
Ash -
22-05-17, 20:57AnnaGillinghamRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hi i'm trying to add my loan to my accout so i can view it however i can't find my account/sortcode on any documents. It wont seem to let me DM you. How can i get this information? Thanks
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23-05-17, 11:44ScottWRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hi @AnnaGillingham, sorry to hear you've had issues trying to send us a private message. I've checked your account settings and everything is verified, so it should work for you. Try again here.
If that doesn't work for you though, call our Loans team on 0345 600 6016, available 8am - 8pm on weekdays and 9am - 5pm at the weekend, and they'll be able to confirm the details for you over the phone. -
30-05-17, 12:10GiverBlue13Re: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Could someone send me details on how to access my loan account as I don't have any documentation with the sort code and account number on.
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10-06-17, 13:06fiqbal79Re: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
I have an online Tesco account where I can see my credit card and Instent saving account details. However, I cannot see my loan account detaills at all. There is no any option where I could see my Tesco Personal Loan account details online. I have raised this query before but still my loan account have not been added into my online account. Please note that I do not have any current account with Tesco. I have only Tesco credit card, saving account and personal loan (for the last 3 years). Please can you also add my loan account into my online account. Many thanksF Iqbal
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11-06-17, 16:34RossMRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
I'm sorry to hear that you don’t have access to your online account for your loan. Your loan account number and sort code will have been on any documentation we've posted to you. If you don't have this please get in touch via our @Teco-Bank account and we'll arrange for the information to be posted out to you.
In the message explaining your situation, include your name, date of birth and postcode. -
03-07-17, 10:00helz1983Re: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
HiSame problem no sort code/account number. cant find any paperwork from tesco with details on.I just need to change my dd date.thank youhelen
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04-07-17, 14:35NickJRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hi , I’m afraid you can’t change your direct debit date online but we can certainly change this for you if you give us a call on 0345 600 6016. The team are available Mon – Fri 8am – 10pm and weekends 9am – 5pm.
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02-08-17, 08:36orlag75Re: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
I am having the same problem. I don't have a bank account with Tesco and cannot access my loan as it asks me for an account number and sort code, I can't find the paperwork I received when I first applied for the loan (Jan 2016). I tried to send private messages with my details (as requested on message board) but the messages won't go through.
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07-08-17, 14:12jayirvineRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hi
Apologies for the delay in responding to your message. If you go on to the @Tesco-Bank page, the button to send a private message is on there. However, if the issues persist you could send us a private message with your full name, DOB and postcode on our facebook or a direct message on our twitter if you use social media.
Then, once we have the details we can send you out the welcome letter that contains your loan sort code and account number. Alternatively, you can call our loans team to retrieve the account details on 0345 600 6016 (Mon - Fri: 8am - 10pm and Sat - Sun: 9am - 5pm).
Jay -
20-02-18, 13:37AleeekenworthyRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hi,
I have the same problem as everyone else, I have no account number or sort code on any of the documents sent to me, and I need the to be able to register online. Can I have some help please? -
20-02-18, 16:57RossMRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (...
Hi , please follow the instructions above so we can arrange this for you.
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25-04-18, 17:03Samkirk3Re: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
I cant access to see how much I have left to pay as I've never received a sort code and account no.
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26-04-18, 08:24ScottWRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (...
Hi , you'll be able to find your sort code and account number on your annual statements and your loan agreement paperwork. If you don't have any to hand though, send a private message to @Tesco-Bank with your name, DOB and postcode and we can order copies to be sent out.
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15-08-18, 19:41shaw16alexRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (...
Hi, I have also never recived and documents with a sort code or account number. So i can't register online.
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16-08-18, 08:26CarolineMRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (...
Hello , I'm sorry to hear your welcome letter didn't arrive. If you could please private message me with your full name, DOB and postcode, I'll arrange this to be resent for you.
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26-10-18, 13:29CVidlerRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hi Ashleigh, how do i send a private message as i have this issue with my loan too? Thanks,
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26-10-18, 15:01AinsleyCRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (...
Hi , just message us at @Tesco-Bank and we'll be able to help you with your loan.
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18-03-20, 15:52Adisor2755Re: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
hi.where can i write you my dob and post code so you can resend the documents with my sort code and account number?
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18-03-20, 15:59Adisor2755Re: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
how can i send you my details?
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19-03-20, 16:19RossMRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hi , you're able to send a private message to with your details.
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24-03-20, 16:37Billyrob1978Re: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hi I’ve lost all my paperwork for my loan and need a payment holiday due to Coronavirus
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03-04-20, 13:15GrasiRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
I have the same problem. I want to manage my Tesco loan but I don't have any Tesco Bank account details to register into the app/online as the direct debit is set from another bank account (not Tesco). Is there any way to do that?
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03-04-20, 18:27TrinhORe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (...
Hi , thanks for getting in touch. The quickest way to retrieve your account number is by checking the direct debit reference for your loan. The account number is the last 8 digits before the forward slash and the sort code is 40-64-12. This information is also available on your welcome pack and on your statements. If you don't have any of these to hand, I can send a copy of your welcome letter to you in the post. This will take 5-9 working days to arrive, and if you would like me to arrange this for you, please send us a private message.
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08-05-20, 15:19kokyawlin11Re: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hello my name I couldn't find my loan account details documents. I don't know how do I access online banking to view my loan. Can you help me with that. Thanks.
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08-05-20, 16:1125HRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hi I'm sorry you can't access your loan online.You could send Tesco Bank a 'Private Message' to then 'Send a Message' (top right hand side). Please include your full name, DoB, post code & your loan account number if you have it. I'm sure someone from Tesco will come back to you as soon as they can to help.Hope this is helpful.
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08-05-20, 16:27Tesco-BankRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (...
Hi , the quickest way to retrieve your account number is by checking the direct debit reference for your loan. The account number is the last 8 digits before the forward slash and the sort code is 40-64-12.
This information is also available on your welcome pack and on your statements. If you don't have any of these to hand, I can send a copy of your welcome letter to you in the post. This will take 5-9 working days to arrive and if you would like me to arrange this I can. Please send a private message to if you'd this to be posted.
If you need the details before this time, please give our Loans team a call on 0345 600 6016, available Monday to Friday 8am-6pm, Saturday and Sunday 9am-2pm, and they'll be able to confirm this information over the phone – Caroline -
16-09-20, 16:24AnthonyORe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
I have the same problem, How can i see my loan balance without a sort code nor account number?
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16-09-20, 16:40CSKBramblesRe: How do I access online banking to view my loan if I don't have any bank accounts with tesco (no sort code / account number)?
Hi
That’s easy, you don’t need a bank account to view your Tesco Bank loan online.
Simply register at www.tescobank.com
Kind regards, Chris,