I've had a letter saying my Tesco credit card will be changing to a Mastercard soon. It doesn't say anything about whether the direct debit I use to pay it will be updated for the new account/card number or whether I need to do it myself. Do you know please?
Do you need some help?
-
07-01-21, 14:16grangeroystoncredit card changing to mastercard, will direct debit be updated?
-
07-01-21, 14:2325H
Hi @grangeroyston
When your Tesco credit card changes to a Mastercard Tesco Bank will update your information to the new card.
This will be your direct debit as well as other details they have connected to your old credit card.
So nothing for you to do yourself 😀
Hope this helps!!
Warm wishes, Caz @25H -
07-01-21, 14:24JoeC
Hi @grangeroyston, thanks for getting in touch. Your direct debit will be unaffected by the change, so there's nothing you need to do on your side. I hope this helps! 😊
-
07-01-21, 15:29CSKBrambles
Hi @grangeroyston,
I’m pleased to confirm that there’s absolutely nothing for you to do.
Your direct debit is not affected in any way by the changeover.
Best regards, Chris, @CSKBrambles -
07-01-21, 17:40grangeroyston
thanks to you all, sounds ok
-
07-01-21, 20:1525H
Hi @grangeroyston
Thanks, you're very welcome.
Take care and stay safe, Caz @25H
Log in
© 2021 Tescobank.com All rights reserved
Sitemap