My transactions listed for the 25th May my statement date are different on the Web version and mobile version. I have my bill and the mobile app is showing transactions that are correctly shown on the web version. This is very miss leading and the web app is incorrect? Anyone else have this this issue?
Do you need some help?
27-05-21, 17:41b-sWeb & Mobile app inconsistencies
Hey @b-s, thanks for making us aware of this. If there are inconsistences please give us a call so we can check this for you. You can reach the Credit Card team on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help. Apologies for any inconvenience.
Reported and a ticket is being raised with your app development team
I have de-installed and re-installed but it has made no difference.
Obviously from the thumbs up from another member they also have the same issue.
I hope the team are able to get this all resolved for you @b-s. Please let us know how you get on.
Sorry about that @b-s . As soon as they have an update they'll be in touch. Hopefully won't be too much longer.
@ChristopherP Still radio silence, I am forming the opinion Tesco do not care!
@b-s I can't see any private messages from you, I'm afraid. Can you try and send it again for me?
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