We’re part of Tesco, the UK’s largest retailer, who earlier this year launched their new climate change ‘manifesto’ ahead of this year’s crucial COP26 Climate Change Summit in Glasgow.
At Tesco Bank, we’re playing our part too, and take our responsibilities on climate change seriously. That’s why we’ve aligned our target with Tesco to be net zero from our own operations by 2035.
Net zero As part of our commitment to serving customers, communities and the planet better, we’re already using 100% renewable electricity across our sites. We’ve also analysed our current carbon footprint more broadly, which has highlighted the main areas we need to work on to hit net zero.
Our offices - We want our offices in Edinburgh, Glasgow, Newcastle and Reigate to use energy as efficiently as possible. That’s why we’re working with an independent company to assess our energy efficiency and identify opportunities to reduce the carbon impact of these sites.
Our colleagues – We’ve recently partnered with Pawprint, a carbon footprint app which is available to all our colleagues, helping them to understand and reduce their own carbon footprint. We’re also looking at other initiatives to enable our colleagues to work in a more environmentally friendly way. We’ll add any further updates to this page as they happen and you’ll also be able to look at our carbon footprint data in our financial disclosures from April 2022.
Climate risk and our customers We provide banking, insurance and money services to over 5 million customers in the UK. To look after their interests we have run tests and forecasts on the potential economic and physical impacts of climate change to ensure our business is sufficiently robust. We’ll continually develop the way we approach this to make sure climate risk is monitored and managed.
Climate risk and our lending We’re a retail bank, our products are for individuals rather than businesses, which means we don’t lend to organisations that may contribute negatively to climate change.
29-10-21, 22:45
ZeroSum
Will this also mean that your app will continue to work on older phones?
This is one of my big bug bearers. My last phone was about 2 year old & several banking apps (of which tesco were one of them) stopped working after updates.
so I now need a new phone (after a minimal amount of time), and all the mining of rare earth metals involved in manufacturing a phone.
Encourage people to not constantly update their phones by making your apps longer listening.
01-11-21, 09:44
KellyT
Hi @ZeroSum, thanks for getting in touch. I'm sorry to hear about that, and I'll certainly pass on your comments as customer feedback today. Due to security and other updates we cannot always guarantee that the mobile app will be compatible on all older devices. However, you'll still be able to access your account online through the Tesco Bank website. I've also added a link below with some further information about the mobile app compatibility.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
We encourage you to enjoy Your Community. However, please note that by using Your Community, you're confirming to us that you've read and have agreed to be bound by these Terms of Service and our House Rules. If you're unable to accept these Terms of Service and/or our House Rules for any reason, please do not use Your Community.
To the extent that there's any conflict between these Terms of Service, our House Rules, or any other document, posting or communication connected to Your Community, these Terms of Service will prevail.
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Security
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Privacy
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Access and correction
We reserve the right to instruct the moderators to remove any posts in Your Community containing phone numbers, street addresses, or otherwise personally identifying information on the grounds that we're not able to verify the information as being your personal information or that of a third party.
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Choice of law and location for resolving disputes
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Modifying these Terms of Service
We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of Your Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of Your Community at any time without notice.