JorjaRose_W

Why do I have a claim reference when I’m not making a claim?
This is your reference number, if anyone gets in touch with you about the incident, or if you need to contact us, we’ll...
Who do I contact about a claim I’ve already made?
If you need to talk to someone about an existing claim, you'll need to give us a call.

The number you’ll...
Will a non-fault claim affect my renewal price?
Unfortunately we can’t say either way, as your renewal quote considers a number of factors, not just your claims history....
Why might I be ‘at fault’ for an incident, when I don’t think I was responsible?
This happens when we're unable to recover money we paid out for your claim from the other driver or person involved in the...
Why does a fault claim effect my no claims discount?
Your fault claim will affect your no claim discount if you:

  • Don't have no claim discount protection on your
...
Why does a non-fault claim affect my no claims discount?
If you don’t have protected no claims, a non-fault claim can affect your discount. This will happen if the claim is still...