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My Clubcard details aren’t up to date, should I change these before I apply?

Yes – it’s really important that your personal details on your Clubcard account are up to date before you apply. This...

Does applying for a Clubcard Pay account impact my credit score?

Applying for Clubcard Pay won’t affect your credit score, even if your application is unsuccessful. We will carry out...

What documents do I need to apply for a Clubcard Pay account?

To apply for a Clubcard Pay account, the key document you'll need is a form of photo ID (passport / driving license / EU...

I’m seeing multiple usernames showing on my Clubcard Pay application – which one should I pick?

You should choose whichever username you already use on the Tesco Bank Mobile Banking App for the other banking products...

Can I save my application and come back to it?

No, unfortunately you will need to complete your application in one go.

Can I apply for Clubcard Pay by post or telephone, rather than online?

No, you’ll need to complete your initial application online through the Tesco Groceries App if you’re able to do so....

Is it possible to have a joint account or additional card holders on my account?

At the moment, we’re not offering joint accounts or connected cards on Clubcard Pay. However, we hope to offer them shortly,...
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