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What types of alerts can I receive for my credit card?

If you are registered for Online Banking you’ll be able to receive the following alerts:
Account alerts - when you...

Can I change my payment date on my credit card?

Providing you are the primary card holder, you can change your payment date by calling our Customer Service Team on 0345...

When does my 0% rate finish?

You will be advised on the length of your introductory period when you take out your new card or a 0% rate on an existing...

Can I do a balance transfer from one Tesco Bank credit card to another?

No. You aren't able to transfer a balance between your Tesco Bank credit cards.

What is included on my annual statement and why have I been sent one?

It is now a regulatory requirement for Tesco Bank to send you an annual statement showing you how you’ve used your account...

I want to cancel or amend my direct debit

Amendments
To amend your direct debit you can do this through Online Banking or our Mobile App. You can amend the...

What happens if I have forgotten my PIN?

If you have forgotten your PIN you will need to order a PIN reminder. This should arrive within 3 – 5 working days and...
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