AshleighB

What happens if my claim doesn’t proceed?
If you don’t go ahead with a claim, we may still make notes for our records. Although you haven't made a claim, insurers...
How will you settle my claim?
We'll settle your claims by:

  • paying you the cash value of the lost, damaged, or stolen items
  • arranging
...
How do I make a claim on my Tesco Bank Home Insurance policy?
The number you need to call will depend on your underwriter. To find the right one, visit our Home Insurance claims: how...
How do I maintain my property and keep it safe?
It’s important to look after your home as without regular maintenance, we might not be able to pay you for a claim. Regular...
Can I claim for damage caused by weather?
You can claim for damage caused by the weather if it meets our definition of a storm:

‘A single violent...
I have a leak, what should I do?
First off, call a plumber to fix the leak and prevent any further damage from being caused to your home. If you have home...
How do I update the occupancy of my property?
You can update the occupancy of the property on your home insurance policy 24 hours a day via Your Insurance Account. All...