How do I claim my excess back?

If we've assessed that you weren't responsible for the incident, you'll be able to claim your excess back from the other driver's insurer. If you have Tesco Legal Guard cover on your policy, we’ll be able to put you in touch with Ageas Law, who are part of New Law, who'll sort this out for you.

If the claim is settled as a fault claim, or there is no one else involved to claim from, then unfortunately you won't be able to claim back your excess.

This information is for Tesco Bank Car Insurance policyholders. Tesco Bank Box Insurance policyholders please select the Box Insurance FAQ category or search at the top of this page.
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