• Contact us

    Please find our opening hours and contact details below.

    Banking customer service


    Loans
    0345 600 6016*
    Mon-Fri 8am – 8pm
    Sat & Sun 9am – 3pm


    Savings
    0345 678 5678*
    Mon-Fri 8am – 8pm
    Sat & Sun 9am – 3pm


    Current Accounts
    0345 835 3353*
    Mon-Fri 8am – 9pm
    Sat & Sun 8am – 6pm


    Credit Cards
    0345 300 4278*
    Mon-Fri 8am – 9pm
    Sat & Sun 8am – 6pm


    Online Banking & Mobile App Help
    0345 300 3511*
    Mon-Fri 8am – 9pm
    Sat & Sun 8am – 6pm


    Need help with a new application?
    0345 300 4278*
    Mon-Fri 8am – 6pm
    Sat & Sun 9am – 5pm


    In financial difficulty?
    0345 671 0677*
    Mon-Thur 8am - 9pm
    Fri 8am - 8pm
    Sat 8am – 5pm
    Sun closed


    Lost or stolen card or suspected fraud?
    0345 300 4278*
    Available 24/7




    Insurance customer services


    Car Insurance
    0345 673 0000*
    Mon-Fri 8am – 8pm
    Sat & Sun 9am – 2pm



    Home Insurance
    0345 674 6666*
    Mon-Fri 8am – 8pm
    Sat & Sun 9am – 2pm



    Pet Insurance
    0345 078 3895*
    Mon-Fri 8am – 6pm
    Sat 9am – 5pm
    Sun closed



    Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.
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