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COVID-19If you find you have missed your renewal date due to issues relating from COVID-19, then please contact us by email at email@example.com...We’re more than happy to discuss any renewal queries with you. However, we’re seeing a huge increase in calls due to...During these uncertain times, we understand that you might have a greater need to send money abroad to support friends and...The spread of COVID-19 is unprecedented in modern times and we understand this is an incredibly difficult time for families...I am self-isolating away from my normal place of residence and taking my pet(s) with me, do I need to change my address?If you are temporarily staying away from home due to COVID-19, there is no need to tell us, your pet(s) will still be covered....I didn’t receive my renewal documents because I was in hospital or no post was delivered due to COVID-19, my policy has automatically renewed, but I want to cancel it, what should I do?Your policy has a 14 day cooling-off period where you can cancel without any cost to you as long as you haven’t made any...I want to cancel but was unable to due to Covid-19 and my policy has automatically renewed. Can I cancel it now?Your policy has a 14 day cooling-off period where you can cancel without any cost to you as long as you haven’t made any...As long as this is a temporary arrangement and you don’t need to make a claim, renew or make changes to your policy, there’s...We're here to help so if you're worried about being able to pay for your Insurance due to COVID-19, here you'll find our...I’ve been impacted by COVID-19 and need to access my savings, how do I access and withdraw money from my Fixed Rate Saver or Fixed Rate Cash ISA?If you’d like access to your savings we’ll remove any fees or restrictions usually applied for early closure. All you...
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