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COVID-19Please find our opening hours and contact details below.
Banking customer service
Loans...A COVID-19 payment break delays loan or credit card payments for 3 months.
A one-off payment break extension...We know that a lot of customers are experiencing financial difficulties at the moment because of COVID-19.
So as part...If you have a credit balance following a refund and would like these funds returned to you, you can arrange this yourself...Whether you pay on a monthly or an annual basis, if you’re in financial difficulty and worried about falling behind on...The spread of COVID-19 is unprecedented, and we know this is a really worrying time for our customers. The insurance industry...My flight or holiday has been cancelled due to COVID-19, what can I do?
If the merchant is offering a refund,...If you find you have missed your renewal date due to issues relating from COVID-19, then please contact us by email at firstname.lastname@example.org...
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