So we can help you as quickly as possible, please make sure you have the following information available:
- Your credit card number or your sort code and account number
- The date and merchant name on the transaction you want to dispute (you can find this on Online Banking, the Mobile App or your paper statement)
- Details of how and when you cancelled the subscription
You can phone us on 0345 300 4278 (Credit Cards) or 0345 835 3353 (Current Accounts).
If you want to end a subscription but haven’t done so yet, follow our advice on cancelling subscriptions.
Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.