Disputed transactions and Chargebacks - Tesco Bank Community

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Disputed transactions and Chargebacks

I’ve cancelled a subscription but the company have taken more payments

If you cancelled the subscription before the transaction(s) debited, we may be able to reimburse you via Chargeback....

I’ve not received my cash from a cash machine

If you’ve not received some or all of your cash from an ATM please allow up to five days for the ATM to refund you directly....

I’ve been charged additional amounts by a car hire company, hotel or cruise ship without my consent

Please download and complete our subsequent charge form and email it to us at disputes@tescobank.com. We may be able to...

I think goods I’ve ordered are counterfeit, or I’ve received a letter from Border Force saying that my goods have been seized

If you’ve ordered something and it appears to be fake, please download and complete our counterfeit goods form and email...

I ordered a free sample or entered a free trial but now I’m being charged

Sometimes, ordering a free sample or free trial enrols you into a recurring payment or subscription. This should be clearly...
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