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Disputed transactions and ChargebacksIf the Merchant is offering a refund, we would first ask you to allow them an opportunity to refund your credit card before...If you don’t recognise a transaction on your account, you can contact us for assistance. It’s worth considering a couple...If your dispute is relating to travel then please visit our travel pages here.
If you weren’t given a specified...If you’ve not received a refund that you are due from a retailer then we may be able to reimburse you. We must allow up...If you have a recurring payment or subscription coming out of your credit card or current account that you’d like to cancel,...If you’ve been charged twice for the same purchase in error, we may be able to reimburse you.
To request a reimbursement,...Before we can assist you, you’ll need to contact the retailer to try and resolve the dispute. If something you bought...Below is a list a of common retailers and their trading names to help identify transactions on your statement.
...If you’ve been charged the wrong amount we may be able to reimburse you via Chargeback. So we can help you as quickly...
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