• How do I change my car on Your Insurance Account?

    This should only take a few minutes via Your Insurance Account. If completed online your premium may change but you won't have to pay the £25 administration fee.​​​​​​​
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    • Once you log in, select the policy you want to make the change on and then click 'View policy'
    • Click 'make changes' from the menu, you will be taken to a new page to select which change you want to proceed with
    • Click 'Change your car' from the menu page under 'Your car'' heading
    • Select the date you want your change to take effect from, read the statements carefully and if accepted, click 'Confirm'
    • Please enter your new registration and click 'Find my car'
    • If the vehicle details are correct please click 'next'. If the details are not correct, please select 'This is not my car' and manually enter the correct details Once complete, select 'next'
    • You will then be presented the summary of your changes you want to make, click 'save and get quote'

    ​​​​​​​Please note this will not process the change at this stage, you will be given the option to discard the change on the next screen should you not want to go ahead​​​​​​​
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    • You will then be presented the cost to make the change and the option of adding any optional extras to your policy whilst making the change
    • If you're happy and want to go ahead, click 'Go to checkout'. If you do not want to go ahead, click 'Back to your account'

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    Comments 6 Comments
    1. Elakenp1 -
      I have done all above but been advised I need to speak to someone. Who do I call?

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      I have done all above but been advised I need to speak to someone. Who do I call?
    1. ChristinaG -
      Hi @Elakenp1, sorry to hear this! Please call our Car Insurance team on 0345 246 2895 (Mon - Fri: 8am - 8pm, Sat - Sun: 9am - 2pm) and they will be happy to help.
    1. Depressed -
      Ok I have been trying all evening to change my car details. I have tried to log in I get told I am not registered so I go ahead and register. I am then asked for random numbers I haven’t been given any numbers. I then get moved to another page where I am asked for my name and date of birth this brings me to different options including credit cards. Then I am told I will receive a text to enter to ensure I am who I say I am. Nothing has helped me at all I am picking up my new car on the 20th of this month and I need my car insurance sorted out. Please can someone help me. Thank you

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    1. ChristinaG -
      Hi @Depressed, sorry to hear this. Can you please send us a private message to @Tesco-Bank so we can help with this?
    1. amoudif -
      I am unable to change my car.. Please advise.
    1. RobbieT -
      Hi @amoudif, sorry to hear that! Can you please send a private message to @Tesco-Bank so that we can assist you further?
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