• I am entitled to a refund, where will this go?

    If you have made a change to your policy using Your Insurance Account and are entitled to a refund, where the refund goes will depend on how you pay for your policy.

    Direct Debit: The refund will be spread across your remaining payments.

    Annual: The refund will be processed back to the most recent card on your account. If this is an old card or from a closed account, the refund can only be processed to this card.
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