• How do I add or remove an additional policyholder?

    You can add an additional policy holder to your home insurance policy 24 hours a day via Your Insurance Account.
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    All you'll need to know is the details of the additional policy holder, including date of birth and claims history and we can provide you with a quote. All changes made via Your Insurance Account will not incur an administration fee.
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    • Once logged in, select the policy you want to make the change on and then click 'View policy'
    • Select 'Make change' from the menu, you'll be taken to a new page to select which change you want to proceed with
    • Click 'Add joint policyholder' from under 'Your details' section
    • Read the statements carefully and if accepted, click 'Confirm'
    • Select the date you want your change to take effect from and select 'Next'
    • Complete all the details, please check all the information is correct before clicking 'Continue'
    • Once details are complete select next and you will be taken to a new page which will summarise the changes you want to make. Select 'Save and get quote' or choose to make further changes.

    Please note this will not process the change at this stage, you'll be given the option to cancel on the next screen should you not want to go ahead
    • You'll then be presented with the cost to make the change and the option of adding any optional extras to your policy (also at an additional cost)
    • If you're happy and want to go ahead, click 'Go to checkout'. If you don't want to go ahead, click 'Back to your account'

    If you don't want to go ahead and need some time to think about the quote, this will be stored and can be accessed via 'Your saved change quotes' on your account page.
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    ​​​​​​​To remove a joint policyholder:​​​​​​​

    • Once logged in, select the policy you want to make the change on and then click 'View policy'
    • Select 'Make change' from the menu, you'll be taken to a new page to select which change you want to proceed with
    • Click 'Remove joint policyholder' from under 'Your details ' section
    • Read the statements carefully and if accepted, click 'Confirm'
    • Select the date you want your change to take effect from and select 'Next'
    • Complete all the details, please check all the information is correct before clicking 'Continue'
    • Once details are complete select 'Next' and you'll be taken to a new page which will summarise the changes you want to make
    • Select 'Save and get quote' or choose to make further changes

    Please note this will not process the change at this stage, you'll be given the option to cancel on the next screen should you not want to go ahead.
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