Do you need some help?
I need to discuss my account(s) with you but don’t want to call, what else can I do?We understand it can be difficult to get in touch and discuss your personal circumstances. The sooner you contact us the sooner we can try to help. The methods of contact available are by telephone and post.
You can write to us at Tesco Bank, PO Box 342, Newcastle Upon Tyne, NE12 2GD.
If you are worried about calling, we can call you back when you’re in a private place. Lines are open Mon-Thu 8am-9pm, Fri 8am-8pm and Sat 8am-5pm. Although you can request this in writing, the quickest way to arrange this is by calling and we will arrange a call back at a time that suits you.
This answer specifically relates to Tesco Bank Current Accounts, Credit Cards and Loans.Was this article useful?
Still got questions?
- I would like someone else to be able to deal with my account, what do I need to do?
- I have missed a payment - what should I do?
- I’m experiencing financial difficulty and need to reduce my payments. What should I do?
- I have received a letter telling me I’ve been charged a Default Sum on my Credit Card. What does this mean?
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