• What steps should I take if I don’t want to renew my policy / I want to cancel my policy?

    You may be considering not renewing or cancelling your car insurance because of the uncertainty going on. We’d like to remind you of some important matters to think through before you decide to do this:


    • It’s a legal requirement to have the minimum third party insurance on your car, even if it’s parked up. Your car must stay insured, unless you officially declare it is off the road and make a Statutory Off Road Notification (SORN) to DVLA.
    • Your insurance policy doesn’t only cover you on the road, it also protects you from theft, fire or malicious damage. Even if you’re planning to keep your car in a garage, it’s still important to be covered for unexpected incidents.
    • Remember, we have instalment plans available if you can’t pay your full annual premium at renewal. Unless you’ve advised us otherwise, you will be renewed automatically so there is nothing you need to do. If you want to make changes, you can do so for some details in Your Portal or if you are contacting us, please use Live Chat.

    Unless you’ve advised us otherwise, you will be renewed automatically so there is nothing you need to do. If you want to make changes, you can do so for some details in Your Portal or if you are contacting us, please use Live Chat.
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