Can I claim my excess back?

Your excess is the part of the claim that you must pay. In some situations, we'll be able to waive your excess, so you don't have to pay anything.

If you have to pay your excess but you weren't responsible for the incident, you'll be able to claim this back from the other driver's insurer. If you have Tesco Legal Guard cover on your policy, we'll put you in touch with someone who can sort this out for you.

If the claim is settled as a fault claim, or there is no one else involved to claim from - for example, when your vehicle is stolen or hit whilst parked - then unfortunately, you won't be able to claim back your excess.

This answer specifically relates to Tesco Bank Car Insurance. For an answer relating to Tesco Bank Box Insurance, please select the Box Insurance FAQ category or use the search box at the top of the page.
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