• Why is my Car Insurance policy being automatically renewed?

    Your renewal invite email details how to do this, which will be in your inbox. Alternatively, you can contact us directly.
    When your policy automatically renews payment will be taken from the last card we hold on file.
    If you pay monthly we’ll continue to collect payment from the same account, on your preferred payment date.
    If you are not the card or bank account holder you must inform the card or bank account holder of the amount and ensure they have agreed to make the payment(s).
    We will send your renewal pack within 3 weeks of your renewal date. Your renewal pack will contain details of your cover, price and any changes to the terms and conditions.
    At renewal this may include placing your policy with a different car insurer from our selected range of providers. If we do this we will let you know in your renewal pack.
    If you don’t want to renew your policy or any of your details have changed we need you to contact us before your renewal date.
    This answer specifically relates to Tesco Bank Car Insurance. For an answer relating to Tesco
    Bank Box Insurance please select the Box Insurance FAQ category or try using the search box at the top.
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