• What is a Late Payment fee?



    We’re doing everything we can to help and support customers who have been affected by COVID-19 (Coronavirus). Read our latest customer update for more details.

    It’s really important you pay at least your minimum payment on time and by your payment due date. This date is clearly shown on your monthly statement and the mobile app. Otherwise you will be charged a late payment fee and potentially incur interest too.

    You’ll pay interest on this fee 28 days from when we tell you that the fee has been charged. Interest will be charged at the rate we charge for purchases, and you won’t pay any interest on the interest.

    How can we help?
    To avoid this why not set up an alert via Online Banking to remind you of your due date so you will never forget again?
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