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What is a Returned Item fee?
If you make payment by Direct Debit, cheque or any other method and you don’t have enough money to cover it, you’ll be charged a Returned Item fee. If this causes a delay and means you don’t get your payment to us on time that month, you’ll also be charged a Late Payment fee.
Make sure you give yourself enough time for your payment to arrive and avoid unnecessary interest and fees – see ways to pay.
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