Once you have received your card, the easiest way to activate it is via our Mobile Banking App. Just download the app to your phone and it will guide you through the process.
Alternatively, you can call us to activate your card. You will be asked to enter your 16 digit credit card number so please have this ready. If you’ve already registered for Online Banking you will also need to enter selected digits from your Security Number. If there are additional card holders on the account then this will also activate their cards.
Our telephone number is 0345 300 4278* (Minicom 0345 671 0676*).
If you're not already registered for Online Banking, then please follow these instructions.
Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.
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