Current Accounts

What does an 042 error message mean?
If you are experiencing difficulty in logging into Online Banking, the most common error message is 042. It can mean a few...
What should I do if am in financial difficulty?
We’re on hand to offer you support. You’ll find more about the ways we can help at our financial difficulty page, or by...
 What happens to my overdraft balance?
You can no longer use your overdraft and you should continue to make payments to repay the balance. You’ll see your overdraft...
 How do I make a complaint?
We're here to resolve your problem. We do everything we can to help our customers to get the best possible service. Please...
How do I get a copy of my Annual Tax Certificate?
We stopped paying credit interest on our Current Accounts in September 2020, therefore your 2021/22 Annual Tax Certificate...
I’ve accidentally made a payment to my closed Tesco Bank Current Account, what happens now?
If you’ve made a payment to your Tesco Bank Current Account in error, as your account is now closed, the payment will...
What do I do if I haven’t received, or have misplaced my cheque?
If you haven't received the cheque for your closing balance, have misplaced it or need it to be issued in a different name,...
I’m getting an error when trying to access my 5 year transaction history on the Online Portal
If you see an error message when you try log in to the, make sure:

  • You’re using the password
...
How do I access my 5 year transaction history?
After the 25 February 2022 you will no longer be able to access your 5 year transaction history online.

To
...
What is my 5 year transaction history?
Your 5 year transaction history is a document that shows every payment in or out of your current account over the last 5...