Current Accounts

Where should I send cheques to be paid into my current account?
You can post cheques to us by sending them to:

FREEPOST
TESCO BANK 4943

(Please note: No...
I want to cancel or amend my direct debit
Amendments
We cannot make any changes to any existing direct debits and you will need to contact the company directly...
Why was my debit card declined?
We closed our current accounts on 30 November 2021, therefore your debit card will no longer work.

If you require...
What do I do if I notice a fraudulent transaction on my current account?
If you notice suspicious transactions on your current account, that neither you or your joint card holder made, you can...
How do I set up or cancel a subscription or recurring debit card payment?
How do I cancel a recurring debit card payment?

In most cases you should be able to cancel the subscription...
How can I check my balance and transactions on my current account?
We closed our current accounts on 30 November 2021, therefore you will not be able to access your Online Banking, unless...
I don't recognise a transaction on my account?
Debit card transactions may appear under a different name to the shop they were purchased in, which can sometimes cause...
How do I request my documents in braille, large print, or audio?
You can contact us by phone by calling 0345 300 3511. Lines are open:

  • Monday to Friday: 8am - 9pm
  • Saturday
...
How do I cancel a cheque?
You can cancel a cheque, as long as it has not been presented for payment, by calling us on 0345 835 3353*. If you are Deaf,...
How long will it take to make a payment to an account?
Payments made using the Faster Payment Service are normally made within 2 hours, but may take up until the close of business...