Mobile Banking App

How can I log in to the Mobile Banking App?
If you have an eligible device, you can log in to the app using Touch ID or Face ID for iPhones and Fingerprint for Android...
How can I move money to and from my Savings account?
You cannot move money to your Savings Account using the Mobile Banking App. You can move money to the account by setting...
How do I set up a direct debit to pay for my credit card using the Mobile Banking App?
Apple Devices

1. Log into our Mobile Banking App.
2. Select your Credit Card account, followed by Make...
How do I enable Touch ID on my app?
Touch ID must be set up on your phone before it can be used in the app. For more detail on the setup you can visit the Apple...
How do I add a payee in the mobile app?
Adding a payee in our Mobile Banking App is simple. Please follow these instructions:

iPhone users:
1....
Why do I have a duplicate transaction?
When you spend with your credit card, the retailer will request approval from us to debit your card for the transaction....
Is the Mobile Banking App Secure?
We work hard to keep your accounts safe and secure. We constantly monitor our systems and processes to ensure we maintain...
Can I view statements on my mobile?
You can view, print and save your statements and documents securely through the Mobile Banking App. Your documents include...
How do I change between Passcode and Password?
Go to your app settings and toggle the Passcode option to Password. You will need to re-enter some additional security information...
Can more than one person log in to the Mobile Banking App on the same device?
No, when you register for our Mobile Banking App you are only registering for one person. Any other Tesco Bank customers...