• How do I set up a username?

    You'll be asked to choose a Username when you register for Online Banking or our Mobile App and you'll use this every time you log in via Online Banking. Your username will be defaulted to the email address you gave us when you applied for a product, but you can choose a different Username if you want.

    Your Username:

    • must be at least six characters
    • can be letters, numbers or a mix of both
    • can be your email address
    • is not case sensitive

    Please note: you can change your Username online.
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